Be honest with yourself; if you don’t have clean carpets in your house it can be embarrassing when visitors arrive. No amount of moving furniture or strategically placing floor cushions will make things right. From time to time it is necessary to give your carpets a deep clean and shampoo, after all there is only so much that a vacuum cleaner can lift.
While most of us own a vacuum cleaner we normally call in a professional carpet cleaning company when the time comes to get a thorough cleanse. This article will give you some pointers in choosing the best firm to do the job for you.
A good reputation is essential in the carpeting cleaning business. Nothing spreads like bad news, so check out reviews and ask friends and colleagues who they can recommend, and who to avoid. Ask as many questions as you can, about service levels, costs, guarantees, and the standards of behaviour of the staff before deciding who to approach for a quotation.
Not all carpet cleaning businesses are the same. Make sure that the quotes you receive cover all of the work that you want. Some companies will offer a lower price to get the contract and then hit you with hidden costs for items of work that you would have considered standard, so make sure you are comparing like-for-like.
Where possible ask the company to visit your home or office – this way you know the quote you get is accurate. There are few things worse than a company arriving looking at your premises, giving an intake of breath, shaking their heads and telling you that it will cost you more money.
Check out online testimonials to ensure that the company is as good as they claim they are. Their website may have testimonials from happy customers, but those will probably have been filtered to remove the dissatisfied clients. Look at Google, Yelp and other independent sites to get a more accurate picture of consumer satisfaction.
Is it important to you that the carpet cleaning company has green credentials? If so, ask about the chemicals they use – how do they dispose of waste, for example? You also need to know how safe your carpets will be, particularly if you have small children or pets. How long do you need to wait for the carpets to be safe, or are they safe already?
What kind of warranty do they give on their work, and is there a guarantee if you are unhappy? These are important questions as you do not wish to be left with a damaged carpet that needs repaired or replaced at your personal expense.
Most professional carpet cleaning companies will take time to answer your questions before and during work. Once you find a company it is wise to stick with them to save you the trouble of looking again and potentially using a bad firm.
A carpet cleaner will be able to give you a maintenance schedule and this will be based upon the usage of your carpet and the material it is made from. It is wise to follow their advice as this will save you money in the long run, as well as keeping your carpets hygienically clean.